For your investigation repeat samples are provided free of charge and further expertise can be provided by our panel of renowned food and water microbiologists.
In order to avoid transport costs your repeats samples requested will be dispatched with your next shipment we dispatch to your laboratory. To order your repeat samples please contact us by email: foodeqa@ukhsa.gov.uk.
There are many reasons why a microbiology laboratory might report incorrect results including:
- sample handling errors
- inadequate staff training
- lack of understanding of legislation/guidelines
- inadequate methods
- equipment and culture media failures
- calculation errors
- reporting errors
These problems are less likely to arise if a laboratory has a robust quality system in place. Essential elements of a laboratory’s quality system include external assessments of the routine procedures using proficiency testing schemes, and internal quality control processes using reliable, traceable reference materials.